--- title: "Instagram DM Automation for Brands: Sales from Comments" description: "Instagram DM automation for brands. A customer comments your keyword on a launch post and gets your product page by DM in seconds, in your approved words." url: "https://creatorflow.so/for/brands" language: "en" --- FOR BRANDS ON INSTAGRAM # More orders for brands with DM automation CreatorFlow is an Instagram DM automation tool for brands. A customer comments CITRUS on your launch post. Your product page arrives by DM in seconds, in the words your team approved. [Get Started Free](https://creatorflow.so/login)See what a customer sees - Meta Tech Provider - 4.1/5 on Trustpilot - +35,000 creators & brands +35,000 creators ## Comment to DM, from your launch post to your product page Noah follows your brand. He sees your launch post on the day the citrus range opens. 1. Your launch post ### Your launch post with the keyword CITRUS The post shows the new range, and you ask people to comment CITRUS. 2. The comment ### Noah comments CITRUS Noah types CITRUS under the post. Your social team does not have to see his comment first. 3. The DM ### Your product page arrives by DM Noah gets your approved words and the link to the range. The DM comes from fieldnote.skin, the account he follows. 4. Your page ### Noah opens your product page and orders Your product page shows the cleanser, the cream and the serum. Noah pays in your own checkout. ## Instagram auto-reply for every brand campaign A giveaway, a waitlist and a store finder. Each one has its own keyword. Your team can change one and keep the others. [Get Started Free](https://creatorflow.so/login) - Post comments · WIN ### Giveaway rules and the entry form People comment WIN and get the rules and the entry form by DM. CreatorFlow does not pick the winner. - Story replies · EARLY ### A waitlist for your next product People reply EARLY to your Story and get your waitlist page. On launch day, you email everyone who signed up. - Keyword DMs · STORES ### Stores near me, from one keyword Someone sends you STORES and gets your store finder page. Your team stops typing the same list of stores. [Get Started Free](https://creatorflow.so/login) ## Auto-send your product page by Instagram DM By hand, customers wait for your social team. With CreatorFlow, the range page reaches Noah before your team reads his comment. By hand - *✕*Your team pastes the same link into each DM all day. - *✕*One reply has the old price, another has the wrong link. - *✕*Comments from other time zones wait for the morning shift. With CreatorFlow - A comment with CITRUS gets your product page by DM in seconds. - Each DM uses the words your team approved, with the same link. - Each CITRUS comment adds that customer to your contacts. ## Start Instagram DM automation for your brand in three steps You need a Google account and an Instagram Business or Creator account. Each brand account runs in its own workspace. [Get Started Free](https://creatorflow.so/login) 1. 1 ### Connect your brand account Sign in with Google. Type your Instagram username and confirm on Instagram. 2. 2 ### Pick the launch post and add CITRUS Choose your next post, or a post that is live. Add CITRUS as the keyword. 3. 3 ### Write the DM in your brand's words Use the wording your team approved. Add your product page as a button. Press Start Automation. **How to test it** Comment from a second Instagram account. CreatorFlow ignores comments from your own account. [Get Started Free](https://creatorflow.so/login) ## What CreatorFlow can and cannot do for brands Check these before your first launch. What you can set - Run each brand account in its own workspace, with its own automations, contacts and numbers. - Give each launch its own keyword and product page. Automations are unlimited on every plan. - Send up to 3 link buttons in one DM: the cleanser, the cream and the serum. - Ask for an email before the link with Email Gate, then export your contacts as a CSV file. - Reply in public under each comment with Public Reply, so other customers see that you answered. What to know first - Each CreatorFlow account has one Google sign-in. There are no team seats or roles. - CreatorFlow cannot send a DM to your customer list or to all your followers. - People who do not follow you find the DM in Message Requests. - Instagram limits DMs per hour. CreatorFlow sends the rest later, and some may not arrive. - Each automation sends one DM, with one optional step before it. There are no follow-up messages. - CreatorFlow works with Instagram only. It cannot send a DM when someone follows you. Your account - CreatorFlow is a Meta-approved Tech Provider. - It uses the official Instagram API. There is no browser extension. - You connect Instagram on Instagram's own screen. CreatorFlow does not see your password. - It only sends DMs to people who contacted you first. [How CreatorFlow protects your account →](https://creatorflow.so/security) What it costs Start on the free plan. You pay for a plan, not for each contact. Public Reply, Rewind, Follow Gate, Email Gate, link tracking and CSV export are on Pro and Growth. Pro and Growth start with a 14-day free trial. - Free **$0 a month***500 DMs a month* - Pro **$15 a month***5,000 DMs a month* - Growth **$30 a month***10,000 DMs a month* [See all plans →](https://creatorflow.so/pricing) ## CreatorFlow reviews from Instagram creators Creators on Instagram, in their own words. - “Finally have time to create instead of reply.” **@mamimariu***121K followers on Instagram* - “Click-through rate doubled in week one.” **@chic.outfit.studio***201K followers on Instagram* - “Everyone gets an instant response, not hours later.” **@sikusok***1.4K followers on Instagram* Rated **4.1/5** on Trustpilot [Read all reviews](https://creatorflow.so/reviews) ## Instagram DM automation questions from brand teams Short answers about your team, your accounts and your customers. More for brands [How CreatorFlow works](https://creatorflow.so/how-it-works)[Instagram DM automation](https://creatorflow.so/instagram-dm-automation)[For ecommerce sellers](https://creatorflow.so/for/ecommerce-sellers)[Collect emails by DM](https://creatorflow.so/use-case/collect-emails) **Can several people on our team log in?** No. There are no seats, roles or invites. Each CreatorFlow account has one Google sign-in. **We have accounts in three countries. Can we run them all?** Yes, with one workspace for each account. Pro has 2 workspaces and Growth has 5. For more than 5 accounts, see the Agency plan on the pricing page. **Can we send a DM to our customer list or our followers?** No. CreatorFlow sends a DM only after someone comments, replies to a Story or sends you the keyword. There are no cold or bulk DMs. **Can we move the emails to our email tool?** Yes, on Pro and Growth. Email Gate collects the email, and you export contacts as a CSV file. There is no direct connection to an email tool. **Can we use Follow Gate for a giveaway?** Not as an entry rule. Follow Gate asks people to follow before they get the DM. CreatorFlow does not check the follow. It is on Pro and Growth. **Does the DM come from our brand account?** Yes. It comes from your Instagram account, in your words. A person on your team can continue in the same chat. ## Launch-day orders from your comments Pick a keyword for your next launch post, like CITRUS. Put your product page in the DM. People who comment CITRUS get the range page, in any time zone. [Get Started Free](https://creatorflow.so/login)[Compare plans](https://creatorflow.so/pricing) - Meta Tech Provider - 4.1/5 on Trustpilot - +35,000 creators & brands +35,000 creators