--- title: "DM Automation for Nonprofits: Your Donate Page by DM" description: "DM automation for nonprofits. A supporter comments your keyword on a Reel and gets your thank you and donate page by Instagram DM, in your own words." url: "https://creatorflow.so/for/nonprofits" language: "en" --- FOR NONPROFITS ON INSTAGRAM # More donate page visits with DM automation CreatorFlow is an Instagram DM automation tool for nonprofits. A supporter comments BRUNO on your rescue dog Reel and gets your donate page by DM. Your thank you arrives while your volunteers care for the dogs. [Get Started Free](https://creatorflow.so/login)See what a supporter sees - Meta Tech Provider - 4.1/5 on Trustpilot - +35,000 creators & brands +35,000 creators ## Comment to DM, from your rescue dog Reel to your donate page Jules follows your rescue. Jules sees Bruno on his dog bed and wants to help. 1. Your Reel ### Your Reel about Bruno with the keyword BRUNO You show Bruno on his bed at a volunteer's home. In the caption, you ask people to comment BRUNO. 2. The comment ### Jules comments BRUNO and a kind word BRUNO is your keyword. A comment like "BRUNO cutie" still gets your DM. 3. The DM ### Your thank you and donate page arrive by DM Jules gets your thank you and a button to the donate page. The DM comes from your rescue's own account. 4. Your donate page ### Jules reads what each gift pays for Your donate page shows the food, the vet visits and the beds a gift pays for. Jules chooses an amount there, in the donate tool you already use. ## Instagram auto-reply for volunteers, events and your yearly report Supporters give time, come to events and ask where the money goes. Give each one its own keyword. [Get Started Free](https://creatorflow.so/login) - Reel comments · VOLUNTEER ### A volunteer form for people who offer to help You learn which days each volunteer can walk dogs. People comment VOLUNTEER on your Reel and get the form by DM. - Story replies · WALK ### Charity walk details that stay in their DMs The route and the date stay in their DMs after your Story ends. Supporters reply WALK and get your event page. - Keyword DMs · REPORT ### Your yearly report for donors who ask Careful donors read where the money went. They send you REPORT and get the page with your yearly report. [Get Started Free](https://creatorflow.so/login) ## Auto-send your donate page by Instagram DM By hand, a supporter waits until a volunteer has a free evening. CreatorFlow sends your thank you and the link while the Reel spreads. By hand - *✕*A volunteer pastes the donate link on their one free evening. - *✕*Someone moved by Bruno at night sees no reply until morning. - *✕*You explain where to give in a long reply to each new supporter. With CreatorFlow - Your thank you and the link arrive while your team cares for the dogs. - You write the thank you once, in your own words. - Each supporter who asked is saved in your contacts. ## Start Instagram DM automation for your nonprofit in three steps You need a Google account and an Instagram Business or Creator account. You can switch to a Business account for free in Instagram settings. [Get Started Free](https://creatorflow.so/login) 1. 1 ### Connect your nonprofit's Instagram Sign in with Google. Type your Instagram username and confirm on Instagram. 2. 2 ### Pick your Reel about Bruno and add BRUNO Choose the Reel about Bruno, or your next Reel. Add BRUNO as the keyword. 3. 3 ### Write the thank you DM with your donate page Say thank you in your own words. Add your donate page as a button. Press Start Automation. **How to test it** Comment from a second Instagram account. CreatorFlow ignores comments from your own account. [Get Started Free](https://creatorflow.so/login) ## What CreatorFlow can and cannot do for nonprofits Check these before your first automation. What you can set - Give each campaign its own keyword and page. Automations are unlimited on every plan. - Send your donate page and your volunteer form as two buttons in one DM. - Answer a keyword someone sends you in a DM, such as REPORT. - Ask for an email before you send the volunteer form, with Email Gate. - Export your contacts as a CSV file for your own email tool. What to know first - CreatorFlow cannot take a donation. People give on your own donate page. - CreatorFlow cannot see who gave or how much. Your donate tool shows the gifts. - People who do not follow you find the DM in Message Requests. - Instagram limits DMs per hour. CreatorFlow sends the rest later, and some may not arrive. - Each automation sends one DM, with one optional step before it. There are no follow-up messages. - CreatorFlow works with Instagram only. It cannot send a DM when someone follows you. Your account - CreatorFlow is a Meta-approved Tech Provider. - It uses the official Instagram API. There is no browser extension. - You connect Instagram on Instagram's own screen. CreatorFlow does not see your password. - It only sends DMs to people who contacted you first. [How CreatorFlow protects your account →](https://creatorflow.so/security) What it costs Start on the free plan. You pay for a plan, not for each contact. Public Reply, Rewind, Follow Gate, Email Gate, link tracking and CSV export are on Pro and Growth. Pro and Growth start with a 14-day free trial. - Free **$0 a month***500 DMs a month* - Pro **$15 a month***5,000 DMs a month* - Growth **$30 a month***10,000 DMs a month* [See all plans →](https://creatorflow.so/pricing) ## CreatorFlow reviews from Instagram creators Creators on Instagram, in their own words. - “Finally have time to create instead of reply.” **@mamimariu***121K followers on Instagram* - “Click-through rate doubled in week one.” **@chic.outfit.studio***201K followers on Instagram* - “Everyone gets an instant response, not hours later.” **@sikusok***1.4K followers on Instagram* Rated **4.1/5** on Trustpilot [Read all reviews](https://creatorflow.so/reviews) ## Instagram DM automation questions from nonprofits Short answers about donations, volunteers and your account. More for nonprofits [How CreatorFlow works](https://creatorflow.so/how-it-works)[Collecting emails by DM](https://creatorflow.so/use-case/collect-emails)[For small businesses](https://creatorflow.so/for/small-businesses)[Plans and prices](https://creatorflow.so/pricing) **Is there a discount for nonprofits?** No. Nonprofits use the same plans as everyone else. Free costs $0 and includes 500 DMs a month. **Can people donate inside the DM?** No. The DM holds your message and link buttons. People give on your own donate page. **Can we collect supporter emails?** Yes, with Email Gate, on Pro and Growth. The DM asks for an email, then sends your link. You can export the list as a CSV file. **Should supporters send personal details in a DM?** No. Do not ask for addresses, ID numbers or bank details in a DM. Send people to your own form instead. **Can we send a thank you after someone gives?** No. CreatorFlow cannot see your donations. It sends one DM when someone uses your keyword. Your donate tool handles the thank you after a gift. **Can CreatorFlow show which post brings donations?** No. Link tracking, on Pro and Growth, counts clicks on your link. Your donate tool shows the gifts. **Can Instagram ban our organization's account?** CreatorFlow lowers the risk, but no tool can remove it. It is a Meta-approved Tech Provider on the official Instagram API. It only replies to supporters who contacted you first. ## Donate page visits from your next rescue Reel Add BRUNO to your next Reel. Put your donate page in the DM. People who comment BRUNO get it with your thank you, even at night. [Get Started Free](https://creatorflow.so/login)[Compare plans](https://creatorflow.so/pricing) - Meta Tech Provider - 4.1/5 on Trustpilot - +35,000 creators & brands +35,000 creators