--- title: "DM Automation for Dental Clinics: More New Patients" description: "Instagram DM automation for dental clinics. Someone comments VISIT on your Reel and gets your booking link by DM in seconds, even at 21:00. Start free." url: "https://creatorflow.so/industries/dental-clinics" language: "en" --- FOR DENTAL CLINICS ON INSTAGRAM # More new dental patients with DM automation CreatorFlow is an Instagram DM automation tool for dental clinics. Someone comments VISIT on your Reel at 9 pm. CreatorFlow sends them your booking link by DM in seconds, even when your front desk is closed. [Get Started Free](https://creatorflow.so/login)See how a first visit gets booked - Meta Tech Provider - 4.1/5 on Trustpilot - +35,000 creators & brands +35,000 creators ## Comment to DM, from your Reel to a booked first visit Sara moved to your area and needs a new dentist. She finds your Reel at 9 pm, with your front desk closed until 8 am. 1. Your Reel ### Your Reel for new patients You post a short Reel about your clinic. In the caption, you ask new patients to comment VISIT. 2. The comment ### Sara comments VISIT VISIT is your keyword, and it names no treatment. Leo's comment about a smile gets no DM. 3. The DM ### The booking link reaches Sara by DM Sara gets your message and a Book first visit button before bedtime. It comes from Maple Dental's account, in a private chat. 4. Your booking tool ### Sara books Tuesday 8:30 am Your booking tool opens from the button. Sara picks a time, and your tool saves it. ## Instagram auto-reply for new patients, prices and open times Four automations a dental clinic can run. Each one saves your front desk a phone call. - Reel comments · VISIT People who need a dentist get your booking link by DM and pick a first visit themselves. You post a Reel, and you ask people to comment VISIT. [How comment auto-reply works →](https://creatorflow.so/use-case/auto-respond-comments) - Keyword DMs · PRICES Someone sends you PRICES and gets your price list with a link. Your assistant stays with the patient in the chair. [How keyword DMs work →](https://creatorflow.so/use-case/auto-reply-dms) - Story replies · TODAY Post a Story when a patient cancels. People who reply get the link to that time. Delete the Story when someone books it. [How Story replies work →](https://creatorflow.so/use-case/story-replies) - Post comments · GUIDE Parents get your guide to a child's first visit by DM. Email Gate, on Pro and Growth, asks for their email first. With no answer in about 15 minutes, it sends the guide anyway. [How Email Gate works →](https://creatorflow.so/use-case/collect-emails) ## Instagram DM automation for new patients who ask at 9 pm By hand, new patients wait until your front desk opens. With CreatorFlow, they book a first visit before the phones start ringing. By hand - *✕*A new patient asks at 9 pm. Your front desk reads it at 8 am, with the phones ringing. - *✕*Your assistant leaves the treatment room to type prices again. - *✕*You check every comment for new patients. With CreatorFlow - Your booking link arrives in seconds, even at 9 pm. - You write the first visit message once. - New patients who asked are saved in your contacts. ## Start Instagram DM automation for your dental clinic in three steps You need a Google account and your clinic's Instagram as a Business or Creator account. Personal accounts switch for free in Instagram settings. [Get Started Free](https://creatorflow.so/login) 1. 1 ### Connect your clinic's Instagram Sign in with Google. Type your clinic's Instagram username and confirm on Instagram. 2. 2 ### Pick your Reel and add VISIT Choose the Reel, or your next one. Add VISIT as the keyword. 3. 3 ### Write the DM with your booking link Write a short hello. Add your booking link as a button. Press Start Automation. **How to test it** Comment VISIT from a second Instagram account. CreatorFlow ignores comments from your own account. [Get Started Free](https://creatorflow.so/login) ## What CreatorFlow can and cannot do for dental clinics Read these before your first Reel for new patients. What you can set - Give each offer its own keyword, such as VISIT or PRICES. - Send your booking link, price list and clinic address as up to 3 link buttons. - Answer a keyword someone sends you in a DM, so price questions stay private. - Answer Story replies, so one Story can share a time that opened today. - Run one workspace per clinic, each with its own Instagram account. What to know first - A DM is not a medical channel. Never ask about pain or health details in a DM, and CreatorFlow gives no dental advice. - CreatorFlow does not book visits or answer urgent messages. Put your phone number in your DMs and on your profile. - Rules for advertising health services differ by country. Check yours before you post prices. - People who do not follow you find the DM in Message Requests. - Instagram allows 200 DMs an hour. Extra DMs wait for the next hour. - Each automation sends one DM, with one optional step before it. There are no follow-up messages. - CreatorFlow works with Instagram only. It cannot send a DM when someone follows you. Your account - CreatorFlow is a Meta-approved Tech Provider. - It uses the official Instagram API. There is no browser extension. - You connect Instagram on Instagram's own screen. CreatorFlow does not see your password. - It only sends DMs to people who contacted you first. [How CreatorFlow protects your account →](https://creatorflow.so/security) What it costs Start on the free plan. You pay for a plan, not for each contact. Public Reply, Rewind, Follow Gate, Email Gate, link tracking and CSV export are on Pro and Growth. Pro and Growth start with a 14-day free trial. - Free **$0 a month***500 DMs a month* - Pro **$15 a month***5,000 DMs a month* - Growth **$30 a month***10,000 DMs a month* [See all plans →](https://creatorflow.so/pricing) ## CreatorFlow reviews from Instagram creators Creators and brands on Instagram, in their own words. - “Finally have time to create instead of reply.” **@mamimariu***121K followers on Instagram* - “Click-through rate doubled in week one.” **@chic.outfit.studio***201K followers on Instagram* - “Everyone gets an instant response, not hours later.” **@sikusok***1.4K followers on Instagram* Rated **4.1/5** on Trustpilot [Read all reviews](https://creatorflow.so/reviews) ## Instagram DM automation questions from dental clinics Short answers about bookings, privacy and your account. More for clinics [Private clinics](https://creatorflow.so/industries/private-clinics)[Bookings by DM](https://creatorflow.so/use-case/book-appointments)[Keyword DMs](https://creatorflow.so/use-case/auto-reply-dms)[All industries](https://creatorflow.so/industries) **Does CreatorFlow book appointments for me?** No. CreatorFlow sends your booking link by DM, and the patient books in your booking tool. It cannot see your schedule, and it gives no dental advice. **Does it connect to my practice software?** No. CreatorFlow does not connect to dental practice software, so charts and schedules do not change. Any booking tool with a link works. Paste the link into the DM as a button. **Can patients send X-rays or insurance details by DM?** They should not. Instagram DMs are not a secure place for patient details. Ask for X-rays and insurance details in your own booking or intake form. **What happens when someone in pain writes to us?** CreatorFlow does not answer it. It sends only the DM you wrote for each keyword or Story. Put your phone number in your DMs and on your profile, so people in pain can call you. **Will other people see what treatment someone needs?** Not if you choose a neutral keyword. Comments are public, and VISIT names no treatment. Questions about a treatment can stay in a keyword DM, such as PRICES. **Can my hygienists and front desk use it?** Not with their own logins. CreatorFlow has no team seats, and each account has one Google login. Each clinic with its own Instagram account gets its own workspace: 1 on Free, 2 on Pro and 5 on Growth. **Is it safe for my clinic's Instagram account?** CreatorFlow is a Meta-approved Tech Provider and sends messages through Instagram's official API. You do not share your password. It only replies to people who contacted you first. Instagram decides how it applies its rules, so no tool can promise your account will never be limited. **How much does Instagram DM automation cost for a dental clinic?** CreatorFlow is free for 500 DMs a month, with comment, Story reply and keyword DM automations. Pro costs $15 a month for 5,000 DMs and adds Email Gate and link tracking. Growth costs $30 a month for 10,000 DMs and 5 workspaces. Every plan includes unlimited automations. ## First visits booked after the front desk closes Post a Reel for new patients with VISIT in the caption. Your DM carries the booking link for a first visit. New patients can pick a time at night, with no phone call. [Get Started Free](https://creatorflow.so/login)[Compare plans](https://creatorflow.so/pricing) - Meta Tech Provider - 4.1/5 on Trustpilot - +35,000 creators & brands +35,000 creators