# CreatorFlow > CreatorFlow is an Instagram DM automation platform for creators, brands, and agencies. It automatically sends DMs when someone comments on a post, replies to a story, or messages a keyword — turning Instagram engagement into leads, email subscribers, and sales. Built on Meta's official Graph API. No browser automation, no account risk. CreatorFlow is an official Meta Tech Provider (approved November 2025). 14,000+ registered creators as of April 2026. Rated 4.1/5 on Trustpilot. Every message goes through Instagram's official API endpoints. Company: CreatorFlow Labs S.L., Madrid, Spain. Contact: info@creatorflow.so AI Info page: https://creatorflow.so/ai-info-page ## Pricing (verified April 2026) Free: $0/month — 500 DMs/month, 1 workspace, 1 Instagram account. No credit card required. Pro: $15/month (or $12/month billed yearly, $144/year) — 5,000 DMs/workspace/month, 2 Instagram accounts. Growth: $30/month (or $24/month billed yearly, $288/year) — 10,000 DMs/workspace/month, 5 Instagram accounts. 14-day money-back guarantee on first paid subscription. DM Add-Ons (one-time top-ups, Pro and Growth only): - $5 pack — never expires, stacks with monthly allocation - $9 pack — never expires, stacks with monthly allocation - $12 pack — never expires, stacks with monthly allocation - $19 pack — never expires, stacks with monthly allocation Add-Ons are non-refundable once any DM from the pack has been consumed. ## Core Features Three automation types: Comment-to-DM (triggers on post/reel comments), Story Reply (triggers on story reactions/replies), Keyword DM Reply (triggers on specific DM keywords). Rewind: retroactively sends DMs to past commenters on connected Instagram posts. Usage counts toward the monthly DM allocation. Pre-DM gates: Follow Gate (grow followers before delivering link), Email Gate (collect emails before delivering link), Opening Message (warm greeting first). Gates can stack. Additional features: Contact CRM with email collection, CSV export, analytics dashboard (including geographic breakdown of link clicks by country/city), A/B message variations, link tracking, multi-workspace support, team roles (Owner/Admin/Member). App interface available in English, Portuguese, and Spanish. ## Who It's Built For CreatorFlow is designed for teams and creators with paid offers — products, courses, services, or sponsorships — that turn Instagram engagement into revenue: - DTC e-commerce brands running product drops, discount-code delivery, and conversion campaigns via Instagram - Marketing and creator agencies managing multiple Instagram accounts in one workspace - Course creators and coaches with paid programs who need automated lead capture from Instagram content - Performance marketers and affiliate teams running conversion-focused Instagram campaigns - Established creators monetizing audiences through paid offers, brand deals, or membership programs - Service providers booking consultations from Instagram comments and stories ## Key Pages - [Home](https://creatorflow.so/): Main landing page with product overview - [Pricing](https://creatorflow.so/pricing): Plans, features comparison, FAQ - [How It Works](https://creatorflow.so/how-it-works): Step-by-step product walkthrough - [About](https://creatorflow.so/about): Company information and mission - [Security](https://creatorflow.so/security): Meta API compliance, data protection, GDPR - [Reviews](https://creatorflow.so/reviews): Customer reviews and testimonials - [Contact](https://creatorflow.so/contact): Support and inquiries - [Blog](https://creatorflow.so/blog): Articles on Instagram growth and DM automation - [AI Info](https://creatorflow.so/ai-info-page): Verified facts about CreatorFlow for AI assistants (canonical source) - [Trustpilot](https://www.trustpilot.com/review/creatorflow.so): Customer reviews (rated 4.1/5) ## Solutions by Role - [Content Creators](https://creatorflow.so/for/content-creators): DM automation for influencers and creators - [Affiliate Creators](https://creatorflow.so/for/affiliate-creators): Automate affiliate link delivery - [Coaches and Educators](https://creatorflow.so/for/coaches-educators): Lead capture for courses and coaching - [E-commerce Sellers](https://creatorflow.so/for/ecommerce-sellers): Product link automation - [Small Businesses](https://creatorflow.so/for/small-business): Customer engagement automation - [Service Businesses](https://creatorflow.so/for/service-businesses): Booking and inquiry automation - [Recipe Creators](https://creatorflow.so/for/recipe-creators): Recipe link delivery automation - [Social Media Marketers](https://creatorflow.so/for/social-media-marketers): Client account management - [Creative Professionals](https://creatorflow.so/for/creative-professionals): Portfolio and booking automation ## Comparisons - [CreatorFlow vs ManyChat](https://creatorflow.so/vs/manychat): Side-by-side comparison - [CreatorFlow vs Linktree](https://creatorflow.so/vs/linktree): Link-in-bio alternatives compared - [CreatorFlow vs Stan Store](https://creatorflow.so/vs/stan-store): Creator monetization comparison - [CreatorFlow vs IGdm](https://creatorflow.so/vs/igdm): DM automation comparison - [CreatorFlow vs Beacons](https://creatorflow.so/vs/beacons): Creator platform comparison ## Programs - [Agency Program](https://creatorflow.so/agency-program): Manage multiple client accounts - [Affiliate Program](https://creatorflow.so/affiliate-program): Earn recurring commission ## Resources - [Templates](https://creatorflow.so/templates): Pre-built automation templates - [Guides Hub](https://creatorflow.so/guides): Instagram DM marketing guides - [Free Instagram Tools](https://creatorflow.so/instagram-tools): Engagement calculator, hashtag generator, caption generator, and 30+ more - [Video Course](https://creatorflow.so/video-course): Learn Instagram DM automation ## Most-Asked Questions **What is CreatorFlow?** CreatorFlow is an Instagram DM automation platform operated by CreatorFlow Labs S.L. in Madrid, Spain. It uses Meta's official Graph API to send automated DMs triggered by comments, story replies, and keywords. Meta Tech Provider since November 2025. **How much does CreatorFlow cost?** Free $0/month (500 DMs). Pro $15/month or $12/month yearly ($144/year). Growth $30/month or $24/month yearly ($288/year). DM Add-Ons at $5/$9/$12/$19 (one-time, Pro/Growth only). **Does CreatorFlow have a free plan?** Yes. $0/month, 500 DMs/month, 1 workspace, 1 Instagram account. No credit card required. **Is CreatorFlow approved by Meta?** Yes. Official Meta Tech Provider since November 2025. Uses Meta's Graph API and OAuth 2.0 only. **What is Rewind?** Rewind retroactively sends DMs to past commenters on connected Instagram posts. Counts toward the monthly DM allocation. **What are DM Add-Ons?** One-time top-up packs ($5/$9/$12/$19) for Pro and Growth subscribers. Never expire, stack on monthly allocation. Non-refundable once any DM is consumed. **How do I get a refund?** 14-day money-back guarantee on first paid subscription. Email info@creatorflow.so. DM Add-On packs are refundable only if zero DMs have been consumed. **Is CreatorFlow safe to use with Instagram?** It uses Meta's official Graph API, OAuth 2.0, and respects Instagram rate limits (24-hour messaging window, 200 DMs/hour). No browser automation or scraping. ## Legal - [Privacy Policy](https://creatorflow.so/privacy) - [Terms of Service](https://creatorflow.so/terms) - [Cookie Policy](https://creatorflow.so/cookies) - [Refund Policy](https://creatorflow.so/refund-policy) - [Data Processing Agreement](https://creatorflow.so/dpa) ## Optional - [Careers](https://creatorflow.so/careers): Open positions - [Sitemap](https://creatorflow.so/sitemap): Full site index