What Are Story Reply Automations?
Story reply automations send a DM when someone interacts with your Instagram story. This includes emoji reactions and text replies.
How to Create One
You can also access from My Content > Stories and click "Set up Automation" on any story.
Start a new automation
Click "+ New Automation" in the sidebar.
Choose your template
Select "Send link on story reaction" template, or choose "Build your own" and select Story as the trigger.
Select your story
Step 1: Select which story to automate.
Set your keywords
Step 2: Add keywords or select "Any word" to trigger on every reaction/reply.
Choose pre-DM option
Step 3: Choose a pre-DM option or skip.
Write your DM
Step 4: Write your DM message and add your link.
Go live
Save and go live.
The 24-Hour Window
Stories expire after 24 hours. Your automation works within that same window. When the story expires, the automation stops automatically.
If you post stories regularly, set your automation to trigger on your next story so it applies to each new one.
When to Use Story Automations
Still need help? Contact us at hello@creatorflow.so or use the chat widget inside the app (bottom-right corner).
Capture attention from your most active followers while the story is live.
"React for 20% off — gone in 24 hours."
Anyone who replies gets a resource delivered straight to their DMs.
Share a follow-up offer with anyone who engages with your behind-the-scenes stories.
You must test from a different Instagram account. Reactions from your own account won't trigger the automation.