Cookie Policy

2.1 Essential Cookies (Strictly Necessary)

These cookies are essential for the Service to function properly. Without these cookies, core features would not work.

• **Authentication:** Keep you logged in to your account and remember your session.
• **Security:** Protect against fraud, abuse, and unauthorized access.
• **Load Balancing:** Distribute traffic across our servers for optimal performance.
• **User Preferences:** Remember your language preference and other settings.

2.2 Analytics Cookies

These cookies help us understand how visitors use our website and Service so we can improve the user experience.

• **Google Analytics:** Collects anonymous usage data, including pages visited, time spent on site, referral sources, and device information.
• **Usage Patterns:** Track which features are most used, identify bugs, and understand user behavior.
• **Performance Monitoring:** Measure page load times and identify technical issues.

2.3 Marketing and Advertising Cookies

These cookies are used to deliver relevant ads and track the effectiveness of our marketing campaigns.

• **Facebook Pixel:** Tracks conversions from Facebook ads, builds custom audiences, and optimizes ad delivery.
• **Google Ads:** Tracks conversions from Google ads and enables remarketing campaigns.
• **Retargeting:** Shows you relevant ads on third-party websites based on your previous visits to our site.

2.4 Functional Cookies

These cookies enhance the functionality of the Service and provide personalized features.

• **Personalization:** Remember your preferences, such as dashboard layout or notification settings.
• **Feature Enhancements:** Enable advanced features like real-time previews and interactive demos.
• **Content Recommendations:** Suggest relevant templates or automation ideas based on your usage.

4.1 Google Analytics

We use Google Analytics to understand how visitors use our website and Service.

• **Purpose:** Anonymous analytics and usage tracking
• **Data Collected:** Pages viewed, time on site, bounce rate, referral sources, device type, browser type, geographic location (city/country level)
• **Privacy Policy:** https://policies.google.com/privacy
• **Opt-Out:** Use Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

4.2 Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our Facebook advertising and build custom audiences.

• **Purpose:** Ad conversion tracking and remarketing
• **Data Collected:** Page views, button clicks, form submissions, user behavior on our site
• **Privacy Policy:** https://www.facebook.com/privacy/policy
• **Opt-Out:** Adjust your Facebook Ad Preferences: https://www.facebook.com/settings?tab=ads

4.3 Stripe

We use Stripe for secure payment processing. Stripe may set cookies during checkout.

• **Purpose:** Fraud prevention and payment processing
• **Data Collected:** Payment information, billing address, transaction details
• **Privacy Policy:** https://stripe.com/privacy
• **Note:** Stripe cookies are essential for payment processing and cannot be disabled if you subscribe to a paid plan.

4.4 Google Fonts

We use Google Fonts to load the Stack Sans Headline font used throughout the Service.

• **Purpose:** Display custom fonts for improved design
• **Data Collected:** IP address, font requests
• **Privacy Policy:** https://policies.google.com/privacy
• **Note:** Google Fonts are loaded from Google's servers. No cookies are set by Google Fonts.

5.1 Web Beacons (Pixels)

Small transparent images embedded in emails or web pages that track whether an email was opened or a page was viewed.

• Used in marketing emails to measure open rates and engagement
• Used on landing pages to track conversions from marketing campaigns

5.2 Local Storage

Browser local storage allows websites to store data on your device for improved performance and user experience.

• **Session Data:** Temporary data that expires when you close your browser
• **Cached Data:** Speeds up page loading by storing static resources (images, CSS, JavaScript)
• **User Preferences:** Dashboard layout, notification settings, and other customization options

5.3 Server Logs

Our servers automatically log certain information when you access the Service:

• **Log Data:** IP address, browser type, operating system, referral URLs, pages visited, timestamps
• **Purpose:** Security monitoring, troubleshooting, and analytics
• **Retention:** Server logs are typically retained for 12 months

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• **Block All Cookies:** Prevent all cookies from being set (may break website functionality)
• **Block Third-Party Cookies:** Block cookies from external domains while allowing first-party cookies
• **Delete Cookies:** Clear existing cookies from your browser
• **Receive Alerts:** Get notifications when websites attempt to set cookies

• Google Chrome: Cookie Settings Guide
• Mozilla Firefox: Cookie Settings Guide
• Safari: Cookie Settings Guide
• Microsoft Edge: Cookie Settings Guide

6.2 Opt-Out Tools

You can opt out of certain tracking technologies:

• **Google Analytics:** Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
• **Facebook Pixel:** Adjust your Facebook Ad Preferences: https://www.facebook.com/settings?tab=ads
• **Industry Opt-Out Tools:** Visit the Digital Advertising Alliance opt-out page: http://optout.aboutads.info/ or the Network Advertising Initiative opt-out page: http://optout.networkadvertising.org/

6.3 Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. However, there is no industry standard for how websites should respond to DNT signals. CreatorFlow currently does not respond to DNT signals, but you can use the opt-out methods described above.

6.4 Mobile Device Settings

On mobile devices, you can limit tracking through device settings:

• **iOS:** Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"
• **Android:** Settings > Google > Ads > Opt out of Ads Personalization
• **Reset Advertising ID:** Periodically reset your advertising identifier to limit cross-app tracking