Find step-by-step guides, troubleshooting tips, and answers to common questions about CreatorFlow.
Connect your Instagram account, create your first automation, and learn the basics of CreatorFlow.
Set up keyword triggers, comment-to-DM flows, story replies, email collection, Rewind, and more.
Fix common issues with automations, connections, DM delivery, and rate limits.
Manage your subscription, understand plans, DM Add-Ons, workspace settings, and account deletion.
Understand how CreatorFlow keeps your Instagram account safe, complies with Instagram ToS, and handles your data.
Set up your first Instagram DM automation in under 5 minutes with this step-by-step walkthrough.
FeatureConfigure keyword-based triggers so CreatorFlow automatically sends DMs when followers comment specific words.
TroubleshootingCommon reasons your automation might not be sending DMs and how to fix each one.
SafetyHow CreatorFlow uses Meta's official API to keep your account safe and compliant.
Yes. CreatorFlow has a free plan that includes 500 automated DMs per month.
Yes. CreatorFlow is a Meta Tech Provider built on Meta's official Instagram Graph API. No browser automation or unofficial methods. Your account stays safe.
Sign up at creatorflow.so with Google, enter your Instagram username, and click Allow on the permissions screen. You need an Instagram Business or Creator account.
Yes. Go to Settings > Billing > Cancel Subscription. Your automations continue until the end of your billing period, then you move to the Free plan.
DMs pause until next month, you upgrade, or you buy a DM Add-On pack (extra DMs that never expire and kick in automatically; Pro and Growth). Your data and automations are not affected. Check usage in Settings > Billing.
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