AgenciesPricing
Billing & Account

How to Delete Your Account

Request permanent deletion of your CreatorFlow account and all associated data.

TL;DR:To delete your CreatorFlow account, email hello@creatorflow.so with your signup email address. Deletion is permanent: all workspaces, automations, contacts, and data are removed. There is no self-service deletion in the app yet.

How to Request Deletion

Send an email to hello@creatorflow.so with the subject "Account Deletion Request." Include the email address you used to sign up (your Google account email).

Our team will process your request and confirm when complete. Deletion requests are processed within 30 days.

What Gets Deleted

Everything is removed permanently:

All workspaces

Every workspace tied to your account is deleted.

All automations

Active and paused automations are removed.

All contacts and collected emails

Contact data gathered through your automations is erased.

All analytics data

DM counts, click rates, and geographic analytics are removed.

Your account profile and settings

Your login, preferences, and billing information are deleted.

Warning

This cannot be undone. If you want to use CreatorFlow later, you'll need to create a new account.

Alternatives to Deletion

Pause everything but keep your data

Toggle your automations off in the Automations page to stop all activity while keeping your account, automations, and contacts intact. Do not use the Disconnect button to do this — disconnecting permanently deletes all automations, contacts, and history with no recovery.

Cancel your paid subscription

Go to Settings > Billing > Cancel Subscription. You keep access until the end of your billing period, then move to the Free plan. Your data stays.

Export data first

Go to Contacts > Export to CSV (Pro/Growth plans) to download your contacts before deleting.

Frequently Asked Questions

How do I delete my CreatorFlow account?+

Email hello@creatorflow.so with the subject "Account Deletion Request" and include the address you signed up with. There is no self-serve delete in the app yet.

How long does deletion take?+

Deletion requests are processed within 30 days.

Can I stop everything without deleting my data?+

Yes. Toggle your automations off on the Automations page. That stops all activity and keeps your account, automations and contacts intact. Do not use the Disconnect button — it permanently deletes all automations, contacts and history.

Last updated: 23 July 2026

Last updated: 23 July 2026

CreatorFlow ships changes often, so details on this page can fall behind the product. If anything here does not match what you see in the app, the in-app chat is the source of truth — open it from the bottom-right corner inside CreatorFlow.

Get started with CreatorFlow today

Join 20,000+ creators and brands turning Instagram comments into conversations.

Get Started Free