FOR GYMS AND FITNESS STUDIOS ON INSTAGRAM
More gym trial bookings with DM automation
CreatorFlow is an Instagram DM automation tool for gyms and fitness studios. Someone comments TRIAL on your class Reel. CreatorFlow sends them your booking link by DM in seconds, even while you teach a class.
- Meta Tech Provider
- 4.1/5 on Trustpilot
+35,000 creators & brands+35,000 creators
Comment to DM, from your class Reel to a booked trial
Lucy wants to try a gym near her home. She finds your Saturday class Reel during your busiest hour.
Your Reel
Your class Reel offers a free trial class
You film the Saturday kettlebell class. Your caption tells people to comment TRIAL for a free class.
The comment
Lucy comments TRIAL
TRIAL is your keyword on this Reel. Leo's and Ava's comments have no keyword, so you answer them yourself.
The DM
Your booking link arrives in Lucy's DMs
Lucy gets your message and a Book free class button while your coach is still teaching. It comes from your gym's own account.
Your booking tool
Lucy books Saturday 9 am
The button opens your booking tool. Lucy picks a class, and your tool saves her spot.
northside.gym
Instagram auto-reply for trials, prices and open spots
Four automations a gym can run. Each one covers a question your front desk hears every day.
Reel comments · TRIAL
People who want to try your gym get your booking link and pick a class. You film a class, and you ask people to comment TRIAL.
How comment auto-reply works →Keyword DMs · PRICE
Someone sends you PRICE and gets your prices with a link to join. Your front desk stops typing the same answer.
How keyword DMs work →Story replies · SPOT
Post a Story when a class has open spots. People who reply get the link to that class, and your booking tool takes the bookings.
How Story replies work →Post comments · PLAN
People get your 4-week plan by DM. On Pro and Growth, Email Gate asks for their email first. With no answer in about 15 minutes, it sends the plan anyway.
How Email Gate works →
zoe.l
mia.stylesInstagram DM automation that answers trial requests in seconds
By hand, people wait until your front desk is free. With CreatorFlow, they pick a class before your coach finishes the warm-up.
By hand
- ✕A trial request arrives at 9 pm. Your team sees it the next morning.
- ✕Your front desk types the same class times again and again.
- ✕You check each comment on the class Reel by hand.
With CreatorFlow
- Your booking link arrives even when the gym is closed.
- You write the trial message once for that Reel.
- Lucy and the others who asked are saved in your contacts.
Start Instagram DM automation for your gym in three steps
Your gym needs a Google account and an Instagram Business or Creator account. Switching a personal account is free in Instagram settings.
- 1
Connect your gym's Instagram
Sign in with Google. Type your gym's Instagram username and confirm on Instagram.
- 2
Pick your class Reel and add TRIAL
Choose the Reel, or your next one. Add TRIAL as the keyword.
- 3
Write the DM with your booking link
Write a short hello. Add your booking link as a button. Press Start Automation.
How to test it Comment TRIAL from a second Instagram account. CreatorFlow ignores comments from your own account.
What CreatorFlow can and cannot do for gyms
Check these before your next class Reel.
What you can set
- Give each offer its own keyword: TRIAL for classes, PRICE for memberships.
- Send your booking link, timetable and price page as up to 3 link buttons.
- Answer a keyword someone sends you in a DM, such as PRICE.
- Answer Story replies, so one Story can share tonight's open spots.
- Run one workspace per location, each with its own Instagram account.
What to know first
- CreatorFlow does not book classes, see open spots or connect to your booking tool. When class times change, you change the DM.
- People who do not follow you find the DM in Message Requests.
- Instagram allows 200 DMs an hour. Extra DMs wait for the next hour.
- Each automation sends one DM, with one optional step before it. There are no follow-up messages.
- CreatorFlow works with Instagram only. It cannot send a DM when someone follows you.
Your account
- CreatorFlow is a Meta-approved Tech Provider.
- It uses the official Instagram API. There is no browser extension.
- You connect Instagram on Instagram's own screen. CreatorFlow does not see your password.
- It only sends DMs to people who contacted you first.
What it costs
Start on the free plan. You pay for a plan, not for each contact. Public Reply, Rewind, Follow Gate, Email Gate, link tracking and CSV export are on Pro and Growth. Pro and Growth start with a 14-day free trial.
- Free$0 a month500 DMs a month
- Pro$15 a month5,000 DMs a month
- Growth$30 a month10,000 DMs a month
CreatorFlow reviews from Instagram creators
Creators and brands on Instagram, in their own words.
“Finally have time to create instead of reply.”
@mamimariu121K followers on Instagram“Click-through rate doubled in week one.”
@chic.outfit.studio201K followers on Instagram“Everyone gets an instant response, not hours later.”
@sikusok1.4K followers on Instagram
Instagram DM automation questions from gyms
Short answers about trials, bookings and your account.
More for gymsFitness coachesStory repliesCollect emailsAll industries
Does CreatorFlow book the class for me?
No. CreatorFlow sends your booking link by DM, and the person books in your booking tool. CreatorFlow does not see your timetable or your open spots.
Which booking tools work with it?
CreatorFlow works with any booking tool that gives you a link. Paste the link into the DM as a button. CreatorFlow does not connect to your booking tool, so when class times change, you change the DM.
People comment other words, not TRIAL. What can I do?
Add up to 20 keywords to one automation, such as TRIAL, FREE and CLASS. Or choose Any word, so each comment on that Reel starts your booking link.
What if the person does not follow my gym?
They still get the DM. Instagram puts it in their Message Requests, so they may see it a little later.
Will people feel they are talking to a robot?
Not if you write the DM in your front desk's own words. CreatorFlow sends it only when someone uses your keyword. Other messages stay in your Instagram inbox for you to answer.
Can my coaches and front desk use it?
Not with their own logins. CreatorFlow has no team seats, and each account has one Google login. Each gym location with its own Instagram account gets its own workspace: 1 on Free, 2 on Pro and 5 on Growth.
Is it safe for my gym's Instagram account?
CreatorFlow is a Meta-approved Tech Provider and sends messages through Instagram's official API. You do not share your password. It only replies to people who contacted you first. Instagram decides how it applies its rules, so no tool can promise your account will never be limited.
How much does Instagram DM automation cost for a gym?
CreatorFlow is free for 500 DMs a month, with comment, Story reply and keyword DM automations. Pro costs $15 a month for 5,000 DMs and adds Email Gate and link tracking. Growth costs $30 a month for 10,000 DMs and 5 workspaces. Every plan includes unlimited automations.
Trial bookings from your class Reels
Ask people to comment TRIAL on your next class Reel. Put your booking link in the DM. New people book a free class while your coaches teach.
- Meta Tech Provider
- 4.1/5 on Trustpilot
- +35,000 creators & brands+35,000 creators