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How to Switch to CreatorFlow from Another DM Tool

Set CreatorFlow up alongside your current tool, then switch over without losing recent comments.

TL;DR:Sign up with Google, connect your Instagram (Business or Creator account), and rebuild your main automations — Templates make this fast. On Pro or Growth, run Rewind to DM people who commented in the last 7 days. Then switch off the matching automations in your old tool so no one gets two DMs.

Before You Start

CreatorFlow runs on Meta's official Instagram Graph API, so the setup is account-based, not an import.

Google sign-in

CreatorFlow uses Google sign-in only — no email/password and no Facebook login.

Account type

You need an Instagram Business or Creator account.

Free to try

The Free plan includes 500 DMs per month, so you can set everything up before deciding on a paid plan.

Step-by-Step

1

Create your CreatorFlow account

Sign up at creatorflow.so with Google. There's no email/password or Facebook login — Google sign-in only.

2

Connect Instagram

Enter your Instagram username and click Connect. You need an Instagram Business or Creator account. No Facebook Page is required.

3

Rebuild your key automations

Nothing transfers automatically from another tool. Recreate your main flows in CreatorFlow — Templates make this quick. Note that each post can have one automation.

4

Catch up with Rewind

For a recent post, set up a Comment-to-DM automation, then open Rewind (sidebar, between Contacts and Analytics) and run it. Rewind DMs people who commented in the last 7 days. It is available on Pro and Growth.

5

Turn off your old automations

Once CreatorFlow is live, switch off the matching automations in your old tool so the same people don't get two DMs.

What Transfers

Automations and contacts do not import from another tool — you rebuild your flows in CreatorFlow. Most are quick to recreate from Templates.

Rewind is what saves you the migration headache: it reaches back over the last 7 days of comments so recent commenters still get your DM after the switch.

Avoid double DMs

Keep the old automations off once the matching CreatorFlow automation is live, so the same person isn't messaged twice.

Frequently Asked Questions

Can I import my automations automatically?+

No. Nothing imports from another tool — you rebuild your flows in CreatorFlow. Templates make most of them quick to recreate.

Will my audience get double DMs?+

Not if you turn off the matching automation in your old tool once the CreatorFlow version is live.

How far back can Rewind reach?+

Up to 7 days, though Instagram's 24-hour reply window often blocks delivery for older comments. Rewind is available on Pro and Growth.

Does CreatorFlow have a free plan?+

Yes. The Free plan includes 500 DMs per month.

Last updated: 23 July 2026

Last updated: 23 July 2026

CreatorFlow ships changes often, so details on this page can fall behind the product. If anything here does not match what you see in the app, the in-app chat is the source of truth — open it from the bottom-right corner inside CreatorFlow.

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