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Compliance & Safety

CreatorFlow and Instagram Terms of Service

How CreatorFlow stays compliant with Instagram's platform rules and messaging policies.

TL;DR:CreatorFlow operates within Instagram's Terms of Service. We use only official API endpoints, respond to user-initiated interactions (never send cold DMs), and respect Instagram's messaging windows and rate limits. How you use it — what you write in your messages — is still your responsibility.

How CreatorFlow Complies with Instagram ToS

CreatorFlow is built on Meta's official Instagram Graph API and follows all platform rules:

Approved API endpoints

Uses only approved API endpoints for messaging and comment reading.

Official OAuth

Authenticated through Meta's official OAuth flow.

Meta app review

Approved through Meta's app review process (December 2025).

Rate limit compliance

Respects all rate limits and messaging windows.

What CreatorFlow Does Not Do

No cold DMs

We never send DMs to people who haven't interacted with your content.

No scraping

We never scrape profiles, followers, or public data.

No browser automation

We never use browser automation or unofficial methods.

No unauthorized access

We never access private accounts without permission.

No window violations

We never send messages outside Instagram's allowed messaging windows.

Messaging Rules We Follow

CreatorFlow applies these limits automatically, so you do not have to track them yourself. What you write in your messages is still your responsibility.

User-initiated only

Messages can only be sent in response to a user action (comment, story reply, or DM).

Reply windows

Comment replies are sent right after someone comments. Story and DM replies must be sent within Instagram's 24-hour reply window. Rewind can reach comments up to 7 days old, though the 24-hour reply window often blocks older ones.

Rate limit

Instagram's API rate limits apply per account.

Your Responsibilities

While CreatorFlow handles the technical compliance, you should:

Follow Community Guidelines

Keep your message content within Instagram's Community Guidelines.

Avoid misleading content

Don't use misleading or deceptive content in your DMs.

Respect opt-outs

Respect users who ask you to stop messaging them.

No prohibited content

Don't use CreatorFlow for spam, harassment, or prohibited content.

Frequently Asked Questions

Does CreatorFlow send cold DMs?+

No. CreatorFlow only messages people who interacted with your content first — a comment, a story reply, or a DM.

What are the messaging windows?+

Comment replies go out right after someone comments. Story and DM replies must be sent inside Instagram's 24-hour reply window. Rewind can reach comments up to 7 days old, though the 24-hour window often blocks older ones.

Who is responsible for the message content?+

You are. CreatorFlow applies Instagram's technical limits automatically, but what you write in your DMs has to follow Instagram's Community Guidelines.

Last updated: 23 July 2026

Last updated: 23 July 2026

CreatorFlow ships changes often, so details on this page can fall behind the product. If anything here does not match what you see in the app, the in-app chat is the source of truth — open it from the bottom-right corner inside CreatorFlow.

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