These Affiliate Program Terms ("Terms") govern participation in the CreatorFlow Affiliate Program ("Program") operated by CreatorFlow Labs S.L., Madrid, Spain ("CreatorFlow", "we", "us"). By applying to or participating in the Program you agree to these Terms in addition to our Terms of Service. If you do not agree, do not participate.
1. The Program
The Program allows approved affiliates ("you") to earn recurring commissions by referring paying customers to CreatorFlow. The Program is administered through Rewardful, a third-party affiliate tracking platform. Your affiliate account, tracking links, statistics, and commission records are managed in the Rewardful dashboard at creatorflow.getrewardful.com.
2. Enrollment and Eligibility
You must apply through our affiliate portal and be approved before earning commissions.
- Approval: Applications are reviewed and approved at our sole discretion. We may decline any application without stating a reason.
- Age and capacity: You must be at least 18 years old and able to enter into a binding contract.
- Account accuracy: You must provide accurate information (including a valid payout method) and keep it up to date.
- One account: You may operate only one affiliate account unless we approve otherwise in writing.
3. Commissions
Commissions accrue only on paid CreatorFlow subscriptions purchased by customers you referred, for as long as the referred subscription remains active and paid.
- New customers only: Commissions accrue only for genuinely new CreatorFlow customers. Existing customers, previously registered accounts, or customers already in an active sales conversation with us do not qualify.
- Standard rate: 30% recurring commission on referred paid subscriptions.
- Premium rate: 40% recurring commission for affiliates with 10 or more active paying referrals.
- Elite rate: 50% recurring commission for affiliates with 50 or more active paying referrals.
- Lifetime recurring: Commission recurs monthly for as long as the referred customer keeps paying. There is no time cap.
- Free plans: No commission accrues on free plan users. If a referred free user later upgrades to a paid plan, commission starts from the upgrade.
- Cancellations: If a referred customer cancels or stops paying, commission for that customer stops. It resumes if they resubscribe through your attribution.
- Refunds and chargebacks: Commissions on refunded, charged-back, or fraudulent payments are deducted or reversed.
- Tier changes: Rate tiers are applied based on your count of active paying referrals and may be adjusted prospectively as that count changes.
- Commission disputes: If you believe a commission statement is incorrect, notify us within 30 days of the statement date; otherwise the statement is deemed accepted.
4. Tracking and Attribution
Referrals are attributed using Rewardful tracking.
- Cookie window: The tracking cookie is valid for 60 days from the click on your affiliate link.
- Attribution requirement: A referral is credited only when Rewardful's tracking successfully links the customer to your affiliate account. We cannot credit referrals that are not tracked (for example, when the visitor blocks cookies or signs up on a different device or browser).
- No retroactive claims: We do not manually attribute customers who signed up without valid tracking, except at our discretion.
5. Payouts
Commission payouts are made monthly.
- Method: PayPal, or bank transfer where PayPal is not available.
- Schedule: Payouts are processed within the first 10 days of each month for commissions earned in the previous month.
- Minimum threshold: $50. Balances below the threshold roll over to the following month.
- Documentation: We or Rewardful may request reasonable identification, payout, or tax documentation before releasing payments. Payouts may be withheld until requested documentation is provided.
- Taxes: You are responsible for any taxes, levies, or fees applicable to your commission income in your jurisdiction.
- Currency: Commissions are calculated and paid in USD unless we agree otherwise.
6. Promotion Rules
You may promote CreatorFlow through your own websites, social media, videos, newsletters, and similar channels, subject to the following rules.
- Disclosure: You must clearly disclose your affiliate relationship as required by applicable law and guidelines (for example, FTC endorsement guidelines and equivalent rules in your country).
- No branded bidding: You may not bid on "CreatorFlow" or confusingly similar terms (including misspellings) in paid search, and you may not run ads that could be mistaken for official CreatorFlow advertising.
- No misrepresentation: You may not make false or unsubstantiated claims about CreatorFlow's features, pricing, results, or compliance status, and you may not fabricate testimonials or statistics.
- No spam: Unsolicited bulk messaging (email, DMs, comments) that violates applicable law or platform rules is prohibited.
- No self-referrals: Purchasing through your own link, or referring accounts you own or control, is prohibited.
- No cookie stuffing: Any technique that sets the tracking cookie without a genuine, deliberate click on your affiliate link is prohibited.
- Brand assets: You may use CreatorFlow's name and logo solely to promote CreatorFlow under these Terms; you may not register domains, apps, or social accounts that impersonate CreatorFlow.
- No unauthorized offers: You may not advertise discounts, coupons, rebates, extended trials, or cash-back incentives that we have not expressly approved in writing.
- No sub-affiliates: You may not recruit sub-affiliates or share, sell, or transfer your affiliate link or commissions to third parties without our written approval.
- Lawful data practices: Any audience data you use to promote CreatorFlow (such as email lists) must be collected and used in compliance with applicable data-protection and e-marketing laws.
- Sanctions and export compliance: You may not participate in the Program, or refer customers, from jurisdictions subject to comprehensive EU, US, or UN sanctions, and you confirm you are not a sanctioned person.
7. Term and Termination
These Terms apply from your approval into the Program until terminated.
- By you: You may leave the Program at any time by closing your affiliate account or notifying us.
- By us: We may suspend or terminate your participation at any time, including for violation of these Terms, fraud, or harm to the CreatorFlow brand.
- Effect of termination: Commissions earned in compliance with these Terms before termination are paid out per the normal schedule. Commissions attributable to fraud or violations of these Terms are forfeited.
- Program changes: We may modify commission rates, tiers, the cookie window, or discontinue the Program prospectively. Changes do not retroactively reduce commissions already earned.
8. Relationship of the Parties
You participate in the Program as an independent contractor. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship, and you have no authority to make commitments on CreatorFlow's behalf.
9. Indemnification
You will indemnify and hold harmless CreatorFlow, its officers, employees, and agents from any claims, losses, and expenses (including reasonable legal fees) arising out of your promotional activities, your breach of these Terms, or your violation of applicable law or third-party rights.
10. Disclaimer and Limitation of Liability
The Program, the Rewardful platform, and all related tools are provided "as is". To the maximum extent permitted by law, CreatorFlow's aggregate liability arising out of the Program is limited to the commissions payable to you for the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential damages, or for tracking failures outside our reasonable control.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated through the affiliate dashboard or by email to registered affiliates. Continued participation in the Program after changes take effect constitutes acceptance.
12. Governing Law, Disputes, and Contact
These Terms are governed by the laws of Spain, and disputes are subject to the courts of Madrid, Spain, unless mandatory law provides otherwise. Before starting formal proceedings, both parties agree to attempt to resolve any dispute in good faith within 30 days of written notice. Questions about the Program or these Terms: info@creatorflow.so.
13. General Provisions
Miscellaneous terms that apply to the whole agreement.
- Assignment: You may not assign these Terms or your affiliate account without our written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.
- Severability: If any provision is held unenforceable, the remainder stays in effect.
- No waiver: Failure to enforce a provision is not a waiver of the right to enforce it later.
- Entire agreement: These Terms, together with our Terms of Service and the policies they reference, are the entire agreement regarding the Program and supersede prior discussions.