Someone comments a keyword on your post, and CreatorFlow opens a DM conversation on your behalf with a personalized opener. Qualify leads, answer questions, and build relationships without initiating every chat manually.
Choose the keyword that starts a conversation: when someone comments "INFO", "HELP", or any custom keyword on your post, the automation kicks in.
Craft a natural, conversational first message in the CreatorFlow dashboard that feels personal and moves the conversation forward.
Activate your automation. CreatorFlow opens a DM conversation on your behalf every time someone comments your keyword, running 24/7.
Every commenter who uses your keyword is showing intent. The DM opener filters out tire-kickers and surfaces real prospects.
A conversational DM feels one-on-one, not broadcast. People respond to messages that sound human.
Engage hundreds of interested commenters without spending hours typing the same message over and over. CreatorFlow handles this automatically.
Starting conversations from Instagram comments is one of the highest-converting engagement strategies available. When someone takes the time to comment a keyword, they are signaling genuine interest. Meeting them with a timely, personal DM turns passive engagement into an active conversation. CreatorFlow lets you set up comment-to-DM automations in minutes with customizable triggers and message templates.
No. You write the message in your own voice, so it reads like a genuine personal DM. Recipients see it as a normal message from your account.
Yes. Each automation is tied to a specific post and keyword, so you can tailor the conversation opener to match the topic.
CreatorFlow sends the DM only once per user per automation, preventing duplicate messages.
Last updated: February 2026
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