Set up keyword triggers like SHIPPING, HOURS, or RETURNS, and CreatorFlow replies with your pre-written answers within seconds. Followers get accurate info instantly. You stop typing the same response for the hundredth time.
List the questions you get asked most often: shipping times, return policy, pricing, availability, etc.
Set up keywords like "SHIPPING", "RETURNS", "HOURS" in CreatorFlow that trigger automatic responses with detailed answers.
CreatorFlow handles repetitive questions automatically while you focus on personalized customer interactions.
Stop typing the same answers repeatedly. Automation handles the routine.
Customers get answers immediately, improving satisfaction and reducing frustration.
Answer questions even when you're asleep or away from your phone. Built into every CreatorFlow account.
Most Instagram DMs for businesses are the same 5-10 questions on repeat. Automating those answers keeps response times at zero while freeing you to focus on conversations that need a human touch. CreatorFlow lets you map one keyword per FAQ topic and start auto-responding in minutes.
As many as you need. Create one automation per FAQ topic: SHIPPING, RETURNS, HOURS, SIZING, PRICING, and so on.
Add a "Talk to a Human" or "Contact Support" button in any automated response. The conversation continues normally from there.
Yes. Update any automation message whenever your policies or info change. Takes seconds.
Last updated: February 2026
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