Set the keyword once, write the answer once. CreatorFlow replies in under 3 seconds — every time. PRICING, HOURS, SHIPPING, returns. Your inbox stays empty.
Your DMs are full of repeat questions. You know the answers by heart. But every one still takes time to type.
"How much?" "Do you ship to X?" "What are your hours?" "What sizes?" "How do I book?" You've answered each one hundreds of times. Copy-paste works until you're doing it 50 times a day between creating content.
Someone asks about pricing at 11 PM. You see it at 8 AM. By then they've found a competitor who answered faster. The sale you earned with your content goes to someone else because your inbox couldn't keep up.
A DM asking "how much?" is purchase intent. A DM asking "do you ship here?" means they want to buy. Every hour you take to reply, that intent fades. The ones who never hear back? They never come back.
No credit card required
Set a keyword. Write the answer. Every time someone DMs that word, CreatorFlow sends your response instantly — no external chatbot needed.
Create keywords like PRICING, HOURS, MENU, SIZES, or SHIPPING. When someone DMs any of them, CreatorFlow sends your pre-written answer in under 3 seconds. Case-insensitive — "pricing", "PRICING", and "Pricing?" all trigger the same reply.
Set up as many keywords as you need. Each one triggers a different response. PRICING sends your rates. HOURS sends your schedule. MENU sends your offerings. One setup covers every common question your audience asks.
Write 2-5 versions of each answer. CreatorFlow rotates them automatically so repeat visitors get slightly different responses. Keeps your DMs feeling personal, not robotic.
Every person who DMs a keyword is saved to your contact CRM — with their Instagram handle, the keyword they used, and the timestamp. Know exactly who's asking about what, and follow up when it matters.
No third-party chatbot widgets. No browser extensions. CreatorFlow uses Instagram's official Graph API to send replies inside your existing DM thread. Your account stays safe. Your followers stay in a familiar interface.
Three steps. Then every repeat question answers itself.
One-click connection through Meta's official API. No passwords shared. Takes 30 seconds.
Create keywords like PRICING, HOURS, MENU, or SHIPPING. Write the auto-reply for each one. Add message variations for a personal touch. Preview on a real phone mockup.
When someone DMs a keyword, CreatorFlow replies instantly — day or night, weekday or weekend. You wake up to a CRM full of contacts instead of an inbox full of unanswered questions.
Keyword DM Reply is the start. Here's what runs behind every automated answer.
Gate your detailed answers behind a follow or email. Follow Gate grows your audience when someone asks about pricing. Email Gate builds your newsletter from FAQ inquiries. Opening Message sends a warm greeting before the answer.
See which keywords get the most DMs, which answers drive the most link clicks, and how many contacts you're capturing per day. Know exactly what your audience cares about — backed by real data.
Every person who DMs a keyword is saved automatically — with their Instagram handle, keyword used, email (if captured), and engagement history. Your customer database builds itself from FAQ inquiries.
Write 2-5 versions of each FAQ answer. CreatorFlow rotates them automatically so repeat visitors get fresh responses. Find out which wording converts browsers into buyers.
Export contacts who asked about pricing, shipping, or hours to Mailchimp, ConvertKit, Beehiiv, Klaviyo, or any platform that accepts CSV. Segment by keyword for targeted follow-ups.
Real scenarios across industries. Every keyword triggers an instant, detailed answer in DMs.
Keyword PRICING triggers an instant DM with your full rate card, package options, and a booking link.
Captures high-intent buyers the moment they ask — before they find a competitor.
Keywords like SHIPPING or DELIVERY send shipping zones, delivery times, and free shipping thresholds automatically.
Removes the #1 purchase blocker for e-commerce: uncertainty about delivery.
Keywords HOURS or LOCATION send your schedule, address, and a Google Maps link.
Local businesses convert walk-ins from Instagram followers who know when and where to find them.
Keywords like SIZES, COLORS, or INGREDIENTS send detailed product specs with a shop link.
Answers the detail questions that stand between browsing and buying.
Keyword BOOK sends available slots, pricing, and a direct booking link.
Service providers fill their calendar from DMs without back-and-forth scheduling.
Combine 5-10 keywords to cover your entire FAQ library — PRICING, HOURS, MENU, SIZES, SHIPPING, BOOK — each with its own answer.
One setup replaces the FAQ page, the saved replies, and the hours you spend copy-pasting.
"Finally have time to create instead of reply." — @mamimariu, 121K followers
You create keywords that match the questions your audience asks most — like PRICING, HOURS, SHIPPING, or MENU. When someone sends a DM containing that keyword, CreatorFlow detects it via Meta's official Graph API and sends your pre-written answer within seconds. Each keyword triggers a different response, so you can cover your entire FAQ library with one setup.
There's no limit on the number of keywords. You can create as many as you need — PRICING, HOURS, MENU, SIZES, SHIPPING, BOOK, LOCATION, and any other keyword that matches a common question. Each one gets its own auto-reply with optional message variations.
Yes. CreatorFlow uses Meta's official Instagram Graph API — the same infrastructure used by all Instagram-verified automation tools. No bots, no browser extensions, no workarounds. Your account stays in full compliance with Instagram's Terms of Service. Learn more about DM automation safety.
Within 2-3 seconds. CreatorFlow receives real-time webhook notifications from Instagram's API the moment a DM arrives. The reply is composed and sent before the person has time to close the app. This speed is critical because it reaches people while their purchase intent is still active.
Keyword matching is case-insensitive — "pricing", "PRICING", and "Pricing?" all trigger the same response. The system looks for your keyword within the message, so "What's your pricing?" or "Can you send pricing" will both match the PRICING keyword.
Yes. You can write 2-5 versions of each FAQ answer. CreatorFlow rotates them automatically so returning visitors get slightly different wording each time. This keeps your DMs feeling personal and helps you discover which phrasing converts best.
No — and that's by design. CreatorFlow uses keyword-triggered auto-replies, not a multi-step chatbot. Each keyword sends one clear answer. This keeps things simple, reliable, and fast. For complex questions that need a human, your auto-reply can include a note like "For custom inquiries, I'll reply personally within 24 hours."
Yes — this is called Email Gate. When enabled, CreatorFlow asks for the person's email address inside the DM conversation before delivering your answer. The email is saved to your contact CRM and can be exported to Mailchimp, ConvertKit, Beehiiv, or any email platform via CSV.
Nothing — CreatorFlow only responds to keywords you've configured. Unrecognized messages stay in your inbox for you to handle manually. This means you're always in control of what gets automated and what doesn't.
Yes. Keyword DM Reply and Comment-to-DM are separate features that work together. Comment-to-DM handles public post comments. Keyword DM Reply handles direct messages. Many creators use both — comment automation drives people to their DMs, and keyword replies answer their questions once they arrive. Learn more about comment-to-DM automation.
CreatorFlow is built for Instagram creators who want simple keyword-triggered replies, not complex chatbot flows. Where ManyChat requires building multi-step automation trees, CreatorFlow lets you set a keyword and write an answer — done in 2 minutes. Pricing starts at $0 with 500 free DMs/month. See the full comparison.
Last updated: April 2026
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